Should I tell my patients about price changes?

Pricing is an emotive thing.

And at the moment there is no doubt that prices need to change to reflect increasing costs and economic conditions.

But, healthcare people are caring people and often don't want to discuss money.

in this video I give you some insights into ways you can tell patients that the price is rising and look at a few different areas discussing the importance of:

• Not apologising

• Explaining why the prices are changing

• Being transparent

• Showing the value of what you do

• Having a clear timeline and share it

• It being cool to be nervous